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HSE Formal Complaint — CeoToComplaints Mailbox

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Document Metadata

Title	HSE Formal Complaint — CeoToComplaints Mailbox
Description	Raw MBOX export of the “CeoToComplaints” submailbox within the complete HSE Formal Complaint mailbox export. It preserves 33 message records dated between 22 September 2022 and 31 March 2023 concerning CEO REF 07784, including correspondence between Nick Moloney and HSE CeoToComplaints, forwarded correspondence and preserved attachments.
Institution / Source	HSE CeoToComplaints — Apple Mail export from Nick Moloney’s Gmail mailbox
Category	Email mailbox archive
Keywords	HSE formal complaint · CeoToComplaints · CEO REF 07784 · email archive · complaint correspondence · Apple Mail · Gmail
Publication Date	2026-08-31
Document Date	2026-08-31
Document Format	MBOX Mailbox Archive
Media Type	Mailbox
SHA-256	0634695534f0ce2b1ab0deee1239bc1bdfa0432f6452ee4ee061b55562172779
Document Identifier	DOC-2026-000353
Optional Reference Identifier	Not provided

Mailbox Overview

Parsed mailbox and message metadata reflects fields contained in the preserved MBOX archive. It does not independently establish mailbox completeness, sender identity, delivery, receipt, authorship, authenticity, factual accuracy, legal status, evidential sufficiency, or external validation. Contained messages remain projections of the preserved archive unless separately admitted through Document Intake.

Detected format	MBOX Mailbox Archive
Detected MBOX variant	mboxrd
Message count	33
Parsed message count	33
Warning message count	0
Unparsed message count	0
Attachment total	40
Earliest message date recorded in archive	2022-09-22T16:27:38+00:00
Latest message date recorded in archive	2023-03-31T16:10:05+01:00
Message IDs present	33
Message IDs missing	0
Exact duplicate count	0
Original-file download availability	Original .mbox download available

Mailbox Message Index

Showing messages 1-25 of 33. Page 1 of 2. Public rendering is bounded to 25 message projections per page.

Index	Date	From	Subject	To	Attachment count	Parse status	Warning indicator
1	2023-03-31T16:10:05+01:00	Antoinette Wrafter <antoinettewrafter@gmail.com>	Re: CEO REF: 07784	Nick Moloney <nickdebrief@gmail.com>	2	parsed	No
2	2023-03-31T15:05:16+00:00	Nick Moloney <nickdebrief@gmail.com>	Fwd: CEO REF: 07784	Toni <antoinettewrafter@gmail.com>	2	parsed	No
3	2023-03-28T13:41:29+00:00	CeoToComplaints <CeoToComplaints@hse.ie>	RE: CEO REF: 07784	Nick Moloney <nickdebrief@gmail.com>	2	parsed	No
4	2023-03-28T09:00:22+00:00	Nick Moloney <nickdebrief@gmail.com>	Re: CEO REF: 07784	CeoToComplaints <CeoToComplaints@hse.ie>	2	parsed	No
5	2023-03-27T14:39:37+00:00	CeoToComplaints <CeoToComplaints@hse.ie>	RE: CEO REF: 07784	Nick Moloney <nickdebrief@gmail.com>	2	parsed	No
6	2023-03-27T14:26:13+00:00	Nick Moloney <nickdebrief@gmail.com>	Re: CEO REF: 07784 - Relevant Areas.	CeoToComplaints <CeoToComplaints@hse.ie>	1	parsed	No
7	2023-03-27T08:59:47+00:00	Nick Moloney <nickdebrief@gmail.com>	Re: CEO REF: 07784 - Relevant Areas.	CeoToComplaints <CeoToComplaints@hse.ie>	1	parsed	No
8	2023-03-21T14:06:57+00:00	CeoToComplaints <CeoToComplaints@hse.ie>	CEO REF: 07784	"nickdebrief@gmail.com" <nickdebrief@gmail.com>	1	parsed	No
9	2023-03-13T15:42:01+01:00	Nick Moloney <nickdebrief@gmail.com>	Re: FW: CEO REF: 07784	CeoToComplaints <CeoToComplaints@hse.ie>	4	parsed	No
10	2023-03-13T14:34:19+00:00	CeoToComplaints <CeoToComplaints@hse.ie>	FW: CEO REF: 07784	"nickdebrief@gmail.com" <nickdebrief@gmail.com>	1	parsed	No
11	2023-03-08T10:00:44+01:00	Nick Moloney <nickdebrief@gmail.com>	Re: CEO REF: 07784	CeoToComplaints <CeoToComplaints@hse.ie>	3	parsed	No
12	2023-03-07T15:50:07+00:00	CeoToComplaints <CeoToComplaints@hse.ie>	RE: CEO REF: 07784	Nick Moloney <nickdebrief@gmail.com>	1	parsed	No
13	2023-03-06T17:27:51+01:00	Nick Moloney <nickdebrief@gmail.com>	Re: CEO REF: 07784	CeoToComplaints <CeoToComplaints@hse.ie>	1	parsed	No
14	2023-03-06T15:51:18+00:00	CeoToComplaints <CeoToComplaints@hse.ie>	RE: CEO REF: 07784	"nickdebrief@gmail.com" <nickdebrief@gmail.com>	1	parsed	No
15	2022-11-14T09:00:36+00:00	Nick Moloney <nickdebrief@gmail.com>	Re: CEO REF 07784	CeoToComplaints <CeoToComplaints@hse.ie>	2	parsed	No
16	2022-11-08T09:00:01+00:00	Nick Moloney <nickdebrief@gmail.com>	Re: CEO REF 07784	CeoToComplaints <CeoToComplaints@hse.ie>	1	parsed	No
17	2022-11-07T15:15:54+00:00	CeoToComplaints <CeoToComplaints@hse.ie>	RE: CEO REF 07784	Nick Moloney <nickdebrief@gmail.com>	0	parsed	No
18	2022-10-26T12:54:58+00:00	CeoToComplaints <CeoToComplaints@hse.ie>	RE: CEO REF 07784	Nick Moloney <nickdebrief@gmail.com>	0	parsed	No
19	2022-10-24T14:47:22+00:00	CeoToComplaints <CeoToComplaints@hse.ie>	CEO REF 07784	Nick Moloney <nickdebrief@gmail.com>	0	parsed	No
20	2022-10-24T09:00:53+01:00	Nick Moloney <nickdebrief@gmail.com>	Re: CEO REF 07784	CeoToComplaints <CeoToComplaints@hse.ie>	2	parsed	No
21	2022-10-19T16:25:21+01:00	Nick Moloney <nickdebrief@gmail.com>	Re: CEO REF 07784	CeoToComplaints <CeoToComplaints@hse.ie>	1	parsed	No
22	2022-10-19T11:34:42+00:00	CeoToComplaints <CeoToComplaints@hse.ie>	RE: CEO REF 07784	Nick Moloney <nickdebrief@gmail.com>	0	parsed	No
23	2022-10-12T16:07:15+01:00	Nick Moloney <nickdebrief@gmail.com>	CEO REF 07784	CeoToComplaints <CeoToComplaints@hse.ie>	1	parsed	No
24	2022-10-06T09:00:23+01:00	Nick Moloney <nickdebrief@gmail.com>	Re: CEO REF 07784	CeoToComplaints <CeoToComplaints@hse.ie>	1	parsed	No
25	2022-10-05T17:20:37+01:00	Nick Moloney <nickdebrief@gmail.com>	Re: CEO REF 07784	CeoToComplaints <CeoToComplaints@hse.ie>	1	parsed	No

Parser warnings: No mailbox-level parser warnings were recorded.

Cases

Case relationships are represented in the Relationship Graph when case references are present in the mailbox projection.

Timeline

Chronological access remains available through the Mailbox Message Index and message dates recorded in the preserved archive.

CDE Platform Stage 38C — Live Relationship Inspector Binding

The graph is generated deterministically from published mailbox projections. CDE Platform Stage 38C binds graph-node selection to live Relationship Inspector content through one selection pathway; it does not change relationship extraction or the graph API.

Relationship Graph Theme Standard High Contrast

Relationship Graph loading.

Person Institution Email Case Reference Attachment Intake Record

Message Detail

Mailbox message index	11
Message size	904184
Contained-message digest	7c8ff8db97158861035cd74c3a7bd96fb8f0609816791e8067b12a1ec03de143
Source byte range	3011244–3915428
Preview mode	in_memory
Preview truncated	No
Subject	Re: CEO REF: 07784
From	Nick Moloney <nickdebrief@gmail.com>
Sender	—
Reply-To	—
To	CeoToComplaints <CeoToComplaints@hse.ie>
CC	—
Individual message date recorded in source	2023-03-08T10:00:44+01:00
Message-ID	<CA+Tg9f+jxgCHNYapbp-RZ8d9ZE7z_=GpK2zVp1nDD1KQd8eA8g@mail.gmail.com>
In-Reply-To	<AS8PR05MB81674302B9D44538F36D0852DFB79@AS8PR05MB8167.eurprd05.prod.outlook.com>
References	<PAVPR05MB99749E9661BDE02960E1E530F8B69@PAVPR05MB9974.eurprd05.prod.outlook.com> · <AS8PR05MB816783E90FDF72CFA9EA91F8DFB69@AS8PR05MB8167.eurprd05.prod.outlook.com> · <CA+Tg9f+iwkEsH127RtOxAO_mhS2aS7eqdK9SEvFscojya6af2A@mail.gmail.com> · <AS8PR05MB81674302B9D44538F36D0852DFB79@AS8PR05MB8167.eurprd05.prod.outlook.com>
MIME type	multipart/related
Attachment count	3
Parser warnings	No parser warnings were recorded.

Message Body

Good morning Margaret, Thank you for your further email dated 7 March 2023. Is it not possible to "Ask" for the relevant information that you require from the source as you are all under the same umbrella, and an example of this was requested by you on the 19 October 2022, (attached). I also note that those threads did not end favourably for you or Jimmy Burke at that time. These details that you have requested again from me are in the public domain and I suggest you grab them and which have been placed on two platforms: Twitter and Google Maps and I attach a screen shot of the Google Maps Views. Any issues, please feel free to contact me. Regards, Nick. On Tue 7 Mar 2023 at 16:50, CeoToComplaints <CeoToComplaints@hse.ie> wrote: > Dear Mr. Moloney, > > > > I wish to acknowledge receipt of your further email dated 6th March 2023 > and thank you for same. > > > > Under the HSE’s *Your Service Your Say, the Management of Service User > Feedback for Comments, Compliments and Complaints* policy, the role of the > Your Service Your Say Office is to forward feedback to the appropriate > named service, who have responsibility for examination of your complaint > and appropriate follow-up. > > > > As such, with regard to your correspondence dated March 6th at 11:44am, > which named three persons can you please advise the name/s of the > services/hospitals that this feedback relates to. As HSE Your Service Your > Say is a national office we do not hold information on where individual > HSE staff members work. > > > > On receipt of this information we will then forward your correspondence in > line with the above-mentioned policy. > > > > Kind regards, > > Margaret > > > > *Margaret Mulhall* > > *Staff Officer I Oifigeach Foirne* > > > > Oifig Náisiúnta FnaSS – Do Sheirbhís, Do Thuairim, Teach Darach, Ascail na > Teile, Páirc na Mílaoise, An Nás, Co. Chill Dara, W91 KDC2 > > HSE National Your Service Your Say Office, Oak House, Limetree Avenue, > Millennium Park, Naas, Co Kildare, W91 KDC2 > > 045 880429 *|* *yoursay@hse.ie <yoursay@hse.ie>* > > [image: cid:image001.png@01D7ED17.08B920E0] > > *===========* > > *IMPORTANT* > > *===========* > > *Information in this e-mail (including attachments) may be confidential. > It is intended for receipt and consideration only by the intended > recipient. If you are not the intended recipient, any use, dissemination, > disclosure, publication or copying of information contained in this e-mail > (including attachments) is strictly prohibited. Opinions expressed in this > e-mail may be personal to the author and are not necessarily the opinions > of the Health Service Executive. If this e-mail has been received by you in > error, please notify the sender and then delete the email from your system. > * > > > > *From:* Nick Moloney <nickdebrief@gmail.com> > *Sent:* 06 March 2023 16:28 > *To:* CeoToComplaints <CeoToComplaints@hse.ie> > *Subject:* Re: CEO REF: 07784 > > > > *CAUTION:* This email originated from outside of the organisation. Do not > click links or open attachments unless you recognise the sender and know > the content is safe. > > > > Hi Margaret, > > > > Thank you for your email today and I hope you are well. > > > > The names and the service/hospitals were all sent to HSE. > > > > If you have any problems with these please let me know and I will do my > best to help you. > > > > Kind regards, > > > > Nick. > > > > > > On Mon 6 Mar 2023 at 16:51, CeoToComplaints <CeoToComplaints@hse.ie> > wrote: > > Dear Mr. Moloney, > > > > Further to your communication to the Office of the Chief Executive > Officer, I would like to thank you for contacting his office on 6th March > 2023. > > > > In relation to your correspondence, can you please advise the name/s of > the services/hospitals that your feedback relates to. In accordance with > the HSE’s *Your Service Your Say, the Management of Service User Feedback > for Comments, Compliments and Complaints* policy, your correspondence > will then be

Sanitised HTML preview

Good morning Margaret,

Thank you for your further email dated 7 March 2023.

Is it not possible to "Ask" for the relevant information that you require from the source as you are all under the same umbrella, and an example of this was requested by you on the 19 October 2022, (attached). I also note that those threads did not end favourably for you or Jimmy Burke at that time.

These details that you have requested again from me are in the public domain and I suggest you grab them and which have been placed on two platforms: Twitter and Google Maps and I attach a screen shot of the Google Maps Views.

Any issues, please feel free to contact me.

Regards,

Nick.

[remote image suppressed]

On Tue 7 Mar 2023 at 16:50, CeoToComplaints <CeoToComplaints@hse.ie> wrote:

Dear Mr. Moloney,

I wish to acknowledge receipt of your further email dated 6th March 2023 and thank you for same.

Under the HSE’s Your Service Your Say, the Management of Service User Feedback for Comments, Compliments and Complaints policy, the role of the Your Service Your Say Office is to forward feedback to the appropriate named service, who have responsibility for examination of your complaint and appropriate follow-up.

As such, with regard to your correspondence dated March 6th at 11:44am, which named three persons can you please advise the name/s of the services/hospitals that this feedback relates to. As HSE Your Service Your Say is a national office we do not hold information on where individual HSE staff members work.

On receipt of this information we will then forward your correspondence in line with the above-mentioned policy.

Kind regards,

Margaret

Margaret Mulhall

Staff Officer I Oifigeach Foirne

Oifig Náisiúnta FnaSS – Do Sheirbhís, Do Thuairim, Teach Darach, Ascail na Teile, Páirc na Mílaoise, An Nás, Co. Chill Dara, W91 KDC2

HSE National Your Service Your Say Office, Oak House, Limetree Avenue, Millennium Park, Naas, Co Kildare, W91 KDC2

045 880429 | yoursay@hse.ie

[remote image suppressed]

===========

IMPORTANT

===========

Information in this e-mail (including attachments) may be confidential. It is intended for receipt and consideration only by the intended recipient. If you are not the intended recipient, any use, dissemination, disclosure, publication or copying of information contained in this e-mail (including attachments) is strictly prohibited. Opinions expressed in this e-mail may be personal to the author and are not necessarily the opinions of the Health Service Executive. If this e-mail has been received by you in error, please notify the sender and then delete the email from your system.

Attachments

Attachments remain components of the preserved MBOX archive unless separately admitted through Document Intake.

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image001.png	image/png	5202	attachment	<186bdcb74cfad7999131>	No
image_6487327.JPG	image/jpeg	144147	attachment	<186bdd5a86de4e019f72>	No
image_6487327.JPG	image/jpeg	488303	attachment	<186bde4f208e4e019f71>	No

Mailbox Governance Boundary

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Publication Provenance

Publication provenance records the administrative pathway by which this document became publicly available through CDE. It does not certify the document’s legal status, evidential truth, authorship, or external validation.

Intake date and time: 2026-08-31T14:19:28.610350Z
Intake mode: —
Streaming upload started: —
Streaming upload completed: —
Streaming validation completed: —
Streaming finalisation timestamp: —
Configured streaming limit: —
Document date: 2026-08-31
Server-detected document format: MBOX Mailbox Archive
Detected MBOX variant: mboxrd
MBOX message count: 33
Outlook archive type: —
Outlook parser status: —
Outlook parser version: —
Outlook preservation complete: —
Outlook hash verification status: —
Outlook inspection complete: —
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Outlook projection state: —
Outlook archive job identifier: —
Archive source: —
Gmail Takeout parser version: —
Gmail Takeout preservation complete: —
Gmail Takeout projection state: —
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IMAP acquisition timestamp: —
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IMAP projection state: —
Original filename: mbox.mbox
File size: 5325960 bytes
SHA-256 digest: 0634695534f0ce2b1ab0deee1239bc1bdfa0432f6452ee4ee061b55562172779
SHA-512 digest: —
Document Identifier: DOC-2026-000353
Current lifecycle: Original lifecycle
Initial intake actor: nick
Review actor: nick
Approval actor: nick
Publication actor: nick
Review timestamp: —
Approval timestamp: —
Publication timestamp: 2026-08-31T14:33:40.627410Z
Current lifecycle state: Published
Optional Reference Identifier: —
Public presentation mode: Mailbox archive metadata, paginated message inspection, safe body previews, and original-file download
Original-file download availability: Original .mbox download available

The SHA-256 digest identifies the exact original bytes admitted through Document Intake. It supports byte-level comparison of the preserved file but does not independently establish authorship, factual accuracy, legal status, or external authenticity.

Publication Pathway

Original lifecycle

Timestamp	Previous status	New status	Actor	Note
2026-08-31T14:19:28.610350Z	Initial state	Pending Intake	nick	Document uploaded to pending intake.
2026-08-31T14:29:58.098403Z	Pending Intake	Under Review	nick	Beginning governed review of the “HSE Formal Complaint — CeoToComplaints Mailbox” source. Review will verify the MBOX integrity, submailbox identity, 33 preserved message records, 40 attachment records, CEO REF 07784 context, source attribution and stated limitations. Beginning review does not verify message or attachment contents, establish complaint-related facts, create Canonical Record associations, determine evidential meaning or authorise publication.
2026-08-31T14:31:33.024097Z	Under Review	Approved	nick	Review completed and approved for governed source preservation. The MBOX integrity, CeoToComplaints submailbox identity, 33 message records, 40 attachment records, CEO REF 07784 context, attribution and stated limitations have been examined and recorded. Approval confirms that the archive is suitable for preservation; it does not verify message or attachment contents, establish complaint-related facts, determine evidential meaning, create Canonical Record associations or authorise public disclos
2026-08-31T14:33:40.627410Z	Approved	Published	nick	Declared published within the governed CDE lifecycle following approved review. The source MBOX, integrity values, 33 messages, 40 attachment records, CEO REF 07784 context and limitations remain preserved. Visibility remains Private. This does not authorise public disclosure, verify contents, establish facts or create Canonical Record associations.

Actor identifies the administrative identity recorded for the lifecycle action. It does not by itself establish authorship, factual verification, or legal responsibility for the document contents.