Civic Decision Engine
v12
Condition
Civic diagnostic unit

Repeated Contact Without Resolution

REPEATED_CONTACT_WITHOUT_RESOLUTION

A condition in which the person seeking remedy has made multiple contacts across an extended period without achieving substantive progress. Each contact restarts engagement without building on previous exchanges.

Indicators
Occurrence in archive
0 verified records carry this condition
By institution type

No institution data yet.

Associated records — 0 total
Reference Institution Trajectory Exported
No records currently carry this condition.
Co-occurring conditions

No co-occurring conditions recorded yet.

Condition relationships
Co-occurs with ↔ Escalation Without Response

Repeated contact without resolution and escalation without response frequently appear together — each contact restarts without building toward resolution.

← Follows Procedural Deflection

Deflection to alternative processes without substantive engagement generates repeated contact cycles as the person re-enters at earlier stages.

← Follows Transfer of Burden

When responsibility for progression is displaced onto the complainant, repeated contact becomes structurally necessary to maintain any movement.

Full relationship map: /conditions/map

Machine-readable access: /api/conditions  ·  Full condition registry as JSON, including this condition at id: repeated_contact_without_resolution.